Match with a Therapist

    Privacy Policy

    Last updated: September 25, 2026

    Introduction

    Match with a Therapist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

    Information We Collect

    Personal Information: When you create an account, we may collect your name, email address, and other contact information you provide.

    Assessment Data: When you complete mental health assessments, we collect your responses to provide you with results and track your progress over time.

    Journal Entries: If you use our journaling feature, we store your entries securely to allow you to track your mental health journey.

    Usage Data: We automatically collect certain information about how you interact with our services, including pages visited, features used, and time spent on the platform.

    How We Use Your Information

    • To provide and maintain our services
    • To personalize your experience and provide tailored recommendations
    • To match you with appropriate mental health professionals
    • To track your mental health progress over time
    • To send you notifications and reminders you've opted into
    • To improve our services and develop new features
    • To communicate with you about updates, security alerts, and support

    Data Security

    We implement appropriate technical and organizational security measures to protect your personal information. Your data is encrypted in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    Data Sharing

    We do not sell your personal information. We may share your information in the following circumstances:

    • With therapists you choose to connect with through our platform
    • With service providers who assist us in operating our platform
    • When required by law or to protect our rights
    • With your explicit consent

    Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Opt out of marketing communications
    • Export your data in a portable format

    Cookies and Tracking

    We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.

    Children's Privacy

    Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

    Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

    Contact Us

    If you have questions about this Privacy Policy or our data practices, please contact us at privacy@matchwithatherapist.com